SESpenceelectrical
Record index

SUPPORT DESK / DIGITAL SERVICE

Send a precise support record.

Support covers the online workspace, account access, subscriptions, credits, exports, privacy, and billing. It does not provide household trade advice or urgent assistance.

Support correspondence and issue notes organised on a desk

INCLUDE THESE DETAILS

  1. 01Your account or receipt email.
  2. 02The affected page, record reference, or charge date.
  3. 03What you expected and what occurred.
  4. 04A screenshot with private data removed, if useful.
Email support

Response boundary

Requests are handled in United Kingdom time. Timing varies with complexity. Billing and privacy requests receive an acknowledgement and a route to resolution.

Do not send

Do not send passwords, full card details, identity documents, access credentials, or sensitive photographs unrelated to the request.

Urgent situations

Do not rely on this service for urgent or dangerous household situations. Contact local emergency services and an appropriately licensed professional.

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